Shipping Policy

What's new with your stores?

Clearly, the flourishing and security of our social gathering and customers are our first concern. To guarantee our neighborhood support public undertakings to contain the spread of COVID-19, our stores are re-opening for get, same day advancement, or plan only help, as displayed by close by rules for each space. You can examine profound information here.

How much does shipping cost?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

Shipping fees are based also on the size, weight, and number of the packages in an order. Larger products and additional items will incur slight shipping surcharges. Total shipping charges are shown on the checkout page.

How long will it take for the buyer to receive their order?

Free Shipping promotions can be redeemed at checkout as a discount off the total order. Please keep in mind delivery times may vary depending on your destination and certain international holidays.

Please take a look at the below options for your choice:

i) Non-Expedited (Free shipping): 3-4 weeks to your destination

ii) Insurance (Lost, Stolen, Defective...),standard shipping + Insurance: 2-3 weeks to your destination

iii) Expedited Shipping + Insurance (DHL, Fedex): 7-12 working days

(Please note the shipping time excludes production time. Because all orders are custom produced orders will be produced within 5-10 business days).

Can the order be delivered to multiple addresses?

We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

Do you offer delivery to PO Boxes or Military APO/FPO addresses?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

Orders shipped to APO addresses are done so via DHL Global Mail, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.

Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.

Will I be charged VAT taxes?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

Any packages returned due to customs fee not paid, will be refunded minus the cost of shipping and be charged 20% as handling fee.

Tracking

Precisely when your deals is set and dispatched, you will get an email with your requesting number and an after number.

Consider the possibility that my request shows up harmed.
Purchaser dedication is our first worry at support@aljaira.com While all orders are mindfully and securely packaged, mischief can occur in any transportation condition. If your mentioning isn't in acceptable condition on appearance, if it's not all that sum inconvenience, contact our customer care specialists at support@aljaira.com for help.

Touch With Us:

Email: support@aljaira.com  
Phone: +1 ‪(219) 440-4708‬